Certification
Octave Global Services.
Octave Global is one of the premium Offshore and Onshore IT enabled Service provider.
The service provided to a particular business is tailored to fulfill each and every requirement of the client.
To ensure the quality we follow a stringent process that helps providing best services. We spend a lot of time in understanding the client’s requirement. At Octave Global sincerity and professionalism is to the core level. The optimum client satisfaction is guaranteed with significant cost efficiency, time bound, high quality out sourcing services. The team involved is self motivated and keen to prove them the best in the business.
A network of affiliates, huge team of qualified and committed professional working to exceed client expectations by delivering premium services through continuous process improvement. Octave Global has attained great heights in last few years, the competent team if behind the huge success.
An efficient process flow is followed to ensure that all the information relating to the task in hand is presentable and fulfills diverse client needs.
Octave Global is one stop solution for Outsourcing requirements of business organizations across the globe. Major services roofed under the ITes in conjunction to the Contact Center Services are
- Banking Financial Sector / Insurance (BFSI) Back office and Transactional Services
- Customer Service, up selling and Data management and Application processing for aviation industry.
- Claims Processing, coding and transcription services in for Medical / Healthcare Sector
| Inbound Services | Outbound Services |
| Customer Service | Sales and Telemarketing |
| Technical Help Desk | Market Research |
| Customer acquisition | Product Promotion |
| Up Sales | Credit Collection |
| Order Booking | |
| Ticketing |
Knowledge process outsourcing (KPO) at Octave global exclusively and comprehensively deals with knowledge work which involves research work. A huge team, at Octave Global comprises of the PHD s, MBA’s, chartered Accountants and financial analysts is behind the research and the analysis work. KPO is a industry where the goal achievement is totally dependent on the experience knowledge and the skills of the personal involved. Area covered under KPO sections at Octave Global are.
These are only few of the areas listed above but the areas where Octave Global specializes are
A wide-ranging potential of knowledge process outsourcing is required to achieve expertise in these areas. Octave Global is never short of qualified personals or the experience required.
We are flexible enough to accommodate the dynamic requirements of our clients. Our services will definitely suite you whether it may be a one time need or for an on going project. The ever changing and challenging IT business keeps the spirits high. We are continuously trying innovative technology and experienced professionals to be at your service to provide you the best out of the outsourcing services. Now you have a considerable reason to take up Octave Global as your Information Technology Enabled service provider.