Collection Services.

Octave Global Service is the premier collection service provider for business houses of all states of USA. We are now venturing into the UK market for Small bucket collections and Skip tracing services.

We had been primarily into US centric collections of bad debts. The collection processes of Octave Global Services is strictly monitored for FDCPA and HIPAA compliances. All our affiliate contact centers are FDCPA and HIPAA compliant and the Collection team is trained on FDCPA and HIPAA.
First Party (small bucket within 180 days) Credit Collection:

Our team at Octave Global is a team of specialists, which use several tools and information to analyze effectiveness of the collection activities.

• Artiva ™ based Small Bucket Collections done by the best delivery centers around the world. Telephonic Collections all across 51 states of USA.
• The strategies and the performance are under strict supervision and to change often. This helps us gaining enhanced performance and productivity.
• All the collection efforts are best tailored to suite the time requirement.
• The urgency of the claims helps us understand the business need and choose the best way to get the claim.
• These executives are provided the proper training to how to speak to the client in regards to the collection while abiding the collection laws like FDCPA.

First party collection/Small bucket Collection is given the prime importance as Octave Global realizes the fact that the business terms should not be kept at stake just for the sake of money. But still the business requirement and the urgency of the claim make the Third party credit collection mandatory.
Third party (hardcore/WAP) credit collection:

Our third party collection services are really effective.

• Skip tracing and locating the delinquent account holders. We use specific tools for skip tracing to trace your delinquent customer.
• Soliciting immediate payment from seriously delinquent accounts is possible. It’s made possible through the Hardcore Credit Collection services at Octave Global.
• It’s not only limited to the debtor but the debt settlement companies and the attorney offices are also referred for the settlement of the debt.
• At Octave Global we understand risking the relation with the customers will not be beneficial.
• Collections agents are trained until they are well versed with the ground rules of negotiations
• Per hourly Collections on bad debts are of on shore collection agencies standards. So why you want to pay $25 an hour to the on shore collection agencies?

We have an extra edge over other collection agencies as at Octave Global almost all the options are available which fall under the mode of payment. The goal of maximum collection in the limited time frame almost under all payment options, adds to the uniqueness of Octave Global. The services use the data based challenging strategies which help Octave Global team to work at the time of crisis with ease.
Our Skip Tracing Services

Octave Global Service can offer you the best Skip Tracing services at the most competitive price.

We offer our investigative services for both UK and USA, where getting a best investigative agency to do telephonic and internet based skip tracing is hard enough. All the good one’s will cost you a fortune.

Octave Global Service has specially tailored skip tracing services for:

United Kingdom:

• Delinquent Pay Day Loan Clients
• Delinquent CC Clients
• Delinquent Business Loan Clients
• Delinquent other unsecured loan clients

USA

• Delinquent Credit Card Customers
• Defaulters of any unsecured loan
• Defaulters of Pay day loans
• Defaulters of unsecured small business cash advance

We can trace your defaulters from anywhere around the globe. The more information that you can provide the more swiftly we can trace and locate your defaulter.